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Total Open
128
All prioritiesHigh Priority
17
Require quick actionResolved (Today)
64
Across all channelsUnassigned
9
Waiting for agentAll Support Tickets
| Ticket ID | Subject | Customer | Channel | Priority | Status | Agent | Age |
|---|---|---|---|---|---|---|---|
| #CS-2025-184 | Payment failed but amount debited | Rajesh Kumar | Live Chat | High | Open | Unassigned | 32 min |
| #CS-2025-179 | Site visit reschedule request | Neha Sharma | Medium | In Progress | Rahul Singh | 1 hr 12 min | |
| #CS-2025-172 | Incorrect commission payout | Patna Franchise | Phone | High | In Progress | Priya Sharma | 2 hr 05 min |
| #CS-2025-165 | Unable to login to portal | Rahul Verma | Live Chat | Low | Resolved | Anjali Patel | Closed |